Easily populate audit templates in bulk using an Excel file for streamlined audit creation.
Navigate to Bulk Upload: Go to the Audit Template section in the ARC dashboard. Click on the Bulk Upload icon (⚡) in the top-right corner.
Set Up Your Template: Fill out the mandatory fields, such as Company Name, Department, Subject Matter & Name. Choose Upload Excel File or Through Table for manual entries.
Download and Edit the Template: Click Download Template to get a sample Excel file. Fill in audit questions in the appropriate columns (e.g., Question, Category, Weight).
Upload the Template: Use the Choose File button to upload your completed Excel sheet. Click Preview Excel to verify the uploaded content.
Edit and Save: Make adjustments if needed using the Add Rows or Delete Rows buttons. Finalize by clicking Save & List, ensuring your audit template is ready for use.
Double-check Excel formatting before uploading to avoid errors. Use clear and concise names for templates for easier tracking.
Visualize audit trends, statuses, and performance metrics in real time to make data-driven decisions.
Access the Interactive Dashboard: Log into the ARC platform. Navigate to the Interactive Dashboard from the main menu.
Monitor Key Metrics: Observe metrics such as Completed Audits, Pending Audits, and QC Failures. Select a date range to refine the data.
Drill Down into Data: Click on specific chart sections or metrics to view detailed insights. Use filters to focus on particular parameters like departments, auditors, or audit types.
Take Action on Data Insights: Identify areas needing attention. Navigate directly to the Loan Submit page or Audit Details screen for actionable next steps.
Monitor the status of jobs, identify failures, and resolve issues efficiently to ensure uninterrupted workflows.
Navigate to the Job Execution Section: Log into the ARC platform. Select Job Execution Status Report from the menu or reporting dashboard.
Generate a Status Report: Apply filters to customize the report, such as Date Range and Project or Job. Click Generate Report to view results.
Analyze Job Status: Review columns in the report for critical details like Job Name, Status, and Error Log. Look for recurring issues.
Investigate Job Failures: Click on a failed job to view detailed logs. Address issues based on log details.
Resolve and Retry: Make necessary corrections to resolve the issue. Use the Retry Job button to re-execute the task without creating a new job.
Set up notifications for job failures to respond promptly. Regularly review reports to identify patterns in job failures and implement preventive measures.
Organize and standardize compliance-related audit questions for consistent and efficient audit management.
Access the Question Repository: Log into the ARC platform. Navigate to Compliance > Question Repository from the main menu.
View and Search Questions: Use the search bar to find specific questions by keywords, categories, or tags. Filter results by parameters such as subject matter or department.
Add New Questions: Click the Add Question button to input a new question. Fill in the required fields and save the question to the repository.
Edit Existing Questions: Locate the question you want to update. Click the Edit icon next to the question. Modify details and save changes to update the repository.
Export Questions to Excel: Select multiple questions using checkboxes. Click the Export to Excel button to download selected questions for offline use.
Create an Audit Template: Select questions to include in a new template. Click Create Audit to generate a draft template directly from the repository. Save the template and proceed to edit or assign it.
Regularly review the repository to ensure all questions are up-to-date and relevant. Use categories and tags consistently for easier search and retrieval. Export templates periodically for offline backups.
Automate the generation and delivery of compliance reports to ensure timely and accurate sharing of audit and workflow insights.
Access the Report Scheduler: Log into the ARC platform. Navigate to Reports > Report Scheduler in the main menu.
Create a New Scheduler: Click the Create Report Scheduler button to start setting up automation.
Define Scheduler Parameters: Fill in the required fields like Scheduler Name, Frequency, Date and Time, and Export Format.
Assign Recipients: Enter the email addresses of stakeholders who should receive the reports. Add multiple recipients by separating emails with commas.
Select Report Content: Choose the type of data or insights to include in the report. Customize content based on stakeholder needs.
Review and Save the Scheduler: Double-check all details, including frequency, recipients, and content. Click Save Scheduler to activate the automated report generation.
Monitor Scheduled Reports: Access the Scheduled Reports tab to view active schedules. Edit or deactivate schedules as needed.
Schedule reports to align with key team meetings or regulatory deadlines. Regularly review active schedules to ensure reports are relevant and up-to-date. Use the PDF format for distribution to external stakeholders for a professional look.
Manage team member unavailability and seamlessly reassign tasks to maintain workflow continuity during absences.
Access the User Availability Module: Log into the ARC platform. Navigate to User Availability under the Settings or Admin Tools menu.
Set Unavailability for a User: Select the user whose availability needs to be updated. Click on the Set Unavailability button. Enter the start and end dates for the user’s absence. Save the changes to reflect the new availability status.
View Unavailability Records: Navigate to the Unavailability Records tab to see all active and past unavailability entries. Use filters to sort by user, date range, or department for better visibility.
Reassign Tasks from Unavailable Users: Click on the Unassigned Tasks section in the workflow. Select tasks previously assigned to the unavailable user. Use the Reassign button to allocate tasks to another team member.
Confirm and Save Reassignments: Review the reassigned tasks to ensure accuracy. Save the updates to notify the new assignees and reflect changes in the workflow.
Set unavailability dates as early as possible to minimize disruptions. Regularly check the Unassigned Tasks tab to ensure all critical tasks are reassigned. Use reassignment notifications to keep team members informed of new responsibilities.
Track and manage pending tasks within workflows to ensure timely completion and maintain compliance.
Access the Workflow Pending Status Report: Log into the ARC platform. Navigate to Reports > Workflow Pending Status in the menu.
Apply Filters to Customize the Report: Use the filter options to refine the data you want to view, such as Company, Department, Date Range, and Job Name or Number. Click Apply Filters to generate the customized report.
Review Pending Tasks: Examine the report columns for key details like Loan/Audit Number, Assigned Auditor/Reviewer, Last Status Date, and Status.
Identify Critical Bottlenecks: Sort the report by Last Status Date to prioritize tasks that have been pending the longest. Use filters to focus on workflows with the Pending status.
Take Action on Pending Tasks: Select a pending task and click View Details to examine the workflow history and specific bottlenecks. Use the Reassign Task button if necessary to allocate the task to an available team member.
Export the Report: Click Export to Excel to download the report for offline use or sharing with stakeholders. Customize the export to include only the most relevant columns or data.
Review this report regularly to identify and address bottlenecks proactively. Use the Last Status Date column to prioritize overdue tasks. Export and share reports with department heads to ensure accountability.
ARC is an easy-to-use compliance management and operational risk management platform designed to meet your specific business needs. This all-in-one solution streamlines QC, QA, and risk workflows efficiently, ensuring that your organization stays audit-ready and ahead of potential risks.
